Yes, we are Ofsted-registered. This basically means we work to the highest standards of care and are regularly inspected – just like your child’s school would be. It also means we can accept Childcare vouchers. Our Ofsted registration number is EY490152. Below are the providers we use and the codes you will need.
PROVIDER: TOTAL SPORTS LIMITED code needed
EDENRED (or ACCOR) – P20524638
COMPUTERSHARE – 0014588482
FIDELITI – LOOK UP TOTAL SPORTS FROM THE POSTCODE : YO26 6BB OR CODE TOTO22C
CARE 4 – 10108994
KIDDIVOUCHERS – YO26 6PA
CO-OP VOUCHERS – 85105941
RG CHILDCARE– 46436098186
BUSY BEES BENEFITS
SODEXO – 827198 – Use Post Code – YO24 4JW
Tax Free Childcare – 50003491633 – Using our Ofsted number EY490152 or Post Code YO26 6PA
A question asked a lot! Yes is the answer. You can book any camps up to MIDNIGHT the night before.
You CANNOT BOOK on the day or turn up on the day without booking in advance.
All booking is online – click the “Book Now” button on our Homepage.
Much more relaxed activities as it is such a busy day. A mixture of board games and arts and crafts. We also do some other little games to make sure that your children have a fun time.
Clothes that are appropriate to the weather conditions as we are outside a lot. Soccer players need shin pads and can bring boots as well, dependent on conditions. All need to bring trainers/plimsolls, not shoes – please ensure that all children have appropriate footwear.
Total Sports Limited does not issue refunds for any reason, including non-attendance. For Holiday Activities only, a credit note may be issued in the event of injury or illness of a child booked, subject to Total Sports Limited receiving written notice of non-attendance 24 hours after the start of affected day. Unless we agree otherwise, you waive your right to a credit if you only give us verbal notice, or written notice is received more than 24 hours after the start of the affected day. A medical certificate may be required.
Yes and a Non-fizzy Drink. Please note we do have children attending with nut allergies, and whilst we cannot guarantee a nut free environment we would encourage you not to pack nuts in your child’s packed lunch.
Pretty much! We are closed occasionally during some Christmas holidays depending upon how it falls and also Bank Holidays.
Times : 8.00 am – 4.30 pm (please read explanation below)
Children will be in age appropriate bubbles for the day and they are open from 8:00am to 4:30pm
The drop off times for EVERYONE will be between 08:00-09.00am
The pick up times for EVERYONE will be between 4.00-4:30pm
This gives all parents plenty of opportunity to stagger their arrival and departure times without having to get there for 8am for example!
PLEASE NOTE – LATE PICK UPS CHARGES :
We don’t like to do this but due to the staffing costs and our very flexible hours, we feel we have to charge under all circumstances for late pick-ups as follows :
For every 15 minutes after the session ends a charge of £10 will be made for each child (for example, if you collect your child at 4.40pm you will be charged £10; if you collect your child at 4.50pm you will be charged £20). With such a long day we have to be strict on this charge. The vast majority of clubs we know, do this. We know traffic can be an issue or unexpected accidents. Unfortunately, our team still have to wait and we have to pay them, so all charges will apply in all circumstances.
We are usually around to meet and great everyone from 9:45am to 10.00am. After this time doors at all venues are locked to ensure the safety of the children.
If you arrive after this time, there is a venue telephone number which you can call on some occasions, however due to lack of signal or dealing with the other children, this may not be answered straight away. You can also call the office number 03444 14 13 13, and our admin team will contact staff situated at all venues.
If you know in advance that you will be arriving after 9.45, please email or call to let us know, we can then look out for you.
For every 15 minutes a parent is late for picking up their child, a charge of £10 will be incurred. E.g. Arriving at 5.45 to pick a child up will activate a £10 pick up charge, arriving at 6pm would result in a £20 charge and so fourth.
Why is this?
All children activity providers charge this as a minimum rate for late pickups. This is because 2 members of staff have to be paid for the time of looking after your children and venue hire.
What about Traffic or Work Commitments?
We realise this is 90% of the problem, and is often out of your control. However, we still have the same costs to incur,
When do I pay my fine?
The fines will be paid directly to our coaches on pickup.
What if I don’t have the money?
If it is not possible to pay the fine on arrival, that is fine, but payment must be received before your children can attend a holiday club again.
What have Totalsports done to help prevent this problem?
We have extended our pick up time from 5pm to 5:30pm at no extra cost to allow parents time to arrive for pickups.
Due to Ofsted legislation, we take children from their 5th birthday on wards.
No – You can do as many or as few days as suits you and your children.